Terms and Conditions
This website is owned and operated by North West Agri Supplies who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the contact page or use the details below.
Our Contact details:
North West Agri Supplies
County Sligo
Phone: +353719118892
Email: nwagri@outlook.com
Making A Purchase
Making a purchase could not be easier. Just browse our online shop and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.
We accept payments for online orders via stripe. This provides you with secure transactions and buyer guarantees.
If you do not wish to pay online, you may send your card information via phone, email or by post.
If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.
When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling
We process all orders on the day of receipt and stock orders will be despatched within 24-48 hours. If a product is not available we will contact you to advise likely delivery times or provide a full refund.
Delivery Schedule
We aim to deliver your order right away. We will normally send your order to you within two business day and delivery in Ireland will take 2-5 days. International orders are generally received within 3-9 Working days. Orders may take longer during busy periods and during the covid-19 pandemic.
You must inform us within one working days of receipt if the goods are damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.
You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. Non delivery must be reported within 7 days of dispatch.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Credit Card Security
No credit card information is collected or stored on our website. Payments are processed securely via Stripe.
Guarantee
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.
Reaching Us
If you need to reach us, please email us using the link on the Contact page. Alternatively, you can call on 071 91 18892 or by email at nwagri@outlook.com
Privacy Policy
North West Agri Supplies does not disclose buyers’ information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the ‘Remember Me’ Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to ‘Tools | Internet Options | Privacy’ (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Data collected by this site is used to:
- Take and fulfil customer orders.
Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive.
You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery if the goods have not yet been dispatched. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault – for example, if goods are faulty or misdescribed.
Any goods returned should be in original packaging in saleable condition as received.
These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.
None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.
To contact us, please email us using the link on the contact page or use the details below.
Our Contact details:
Phone:071 91 18892
Email: